Question 1

How do I book a class?

Accepted Answer

Navigate to the Schedule page, find the class you want to attend and tap on it to book. You'll need at least 1 Bloom credit to complete your booking.

Question 2

What are Blooms?

Accepted Answer

Blooms are our class credits. Think of them as your ticket to a Pilates session. One Bloom equals one class. You can purchase Blooms as single classes, in discounted packs or get the best value with a monthly subscription.

Question 3

How do I cancel a booking?

Accepted Answer

Go to My Bookings in your account, find your upcoming class and tap Cancel. If you cancel more than 24 hours before the class, your Bloom will be refunded. Cancellations within 24 hours do not receive a refund.

Question 4

What should I bring to class?

Accepted Answer

Just bring grip socks and a small towel. Don't have them yet? No worries, you can purchase both at the studio.

Question 5

What should I wear?

Accepted Answer

Wear form-fitting, comfortable activewear that allows you to move freely. Leggings and a fitted top work great. Grip socks are required for hygiene and safety.

Question 6

How long are the classes?

Accepted Answer

Each Reformer Pilates class is 50 minutes, giving you a complete workout with time for warm-up, exercises and stretching.

Question 7

How early should I arrive?

Accepted Answer

Please arrive 10 minutes before your class. This gives you time to store your belongings, use the restroom and get settled on your Reformer before we begin.

Question 8

What happens if I'm late to class?

Accepted Answer

Please arrive 5-10 minutes early to set up. If you arrive late, you will not be permitted to join the class to maintain quality for other participants.

Question 9

Do I need experience?

Accepted Answer

Not at all! We welcome all experience levels, from complete beginners to advanced practitioners. Our instructors will guide you through every movement and offer modifications as needed.

Question 10

Why is it women only?

Accepted Answer

Bloomhouse operates exclusively as a women-only studio to provide a safe, private and supportive environment that addresses women's specific physical, anatomical and wellbeing needs. This policy is a lawful positive action measure under Ley Orgánica 3/2007 on the effective equality of women and men and is consistent with applicable EU equality legislation.

Question 11

What's the cancellation policy for subscriptions?

Accepted Answer

Subscriptions have a minimum 3-month commitment. After this period, you can cancel or change your plan anytime. Changes take effect at the start of your next billing period.

Question 12

Do Blooms expire?

Accepted Answer

Yes, depending on how you purchased them. Single class credits don't expire. 5-class packs are valid for 2 months and 10-class packs for 3 months. Subscription credits reset each 4-week billing period.

Question 13

Can I gift classes to someone?

Accepted Answer

Yes! You can purchase Gift Cards from the Buy Blooms page. Choose from 1, 5, or 10 classes and we'll generate a PDF with a redemption code that you can share.

Question 14

Do you offer trial classes?

Accepted Answer

While we don't have a specific trial pack, you can purchase a single class for €21 to experience Bloomhouse with no commitment. We think you'll love it!

Question 15

How do I update my payment method?

Accepted Answer

Go to Account settings in the app where you can update your payment details for subscriptions. You can also find this in the Help Center.

Frequently Asked Questions

Booking

Classes

Payment

About