Frequently Asked Questions

Navigate to the Schedule page, find the class you want to attend and tap on it to book. You'll need at least 1 Bloom credit to complete your booking.

Go to My Bookings in your account, find your upcoming class and tap Cancel. If you cancel more than 24 hours before the class, your Bloom will be refunded. Cancellations within 24 hours do not receive a refund.

Please arrive 10 minutes before your class. This gives you time to store your belongings, get changed in our changing cubicle and get settled on your Reformer before we begin.

Please arrive 5-10 minutes early to set up. If you arrive late, you will not be permitted to join the class to maintain quality for other participants.

Not at all! We welcome all experience levels, from complete beginners to advanced practitioners. Our instructors will guide you through every movement and offer modifications as needed.

Just bring grip socks and a small towel. Don't have them yet? No worries, you can purchase both at the studio.

Wear form-fitting, comfortable activewear that allows you to move freely. Leggings and a fitted top work great. Grip socks are required for hygiene and safety.

Each Reformer Pilates class is 50 minutes, giving you a complete workout with time for warm-up, exercises and stretching.

Classes are not free to try, but you can buy a single class for €25 with no commitment. There is also a starter pack of 3 classes for €58. We think you'll love it!

Blooms are our class credits. Think of them as your ticket to a Pilates session. One Bloom equals one class. You can purchase Blooms as single classes, in discounted packs or get the best value with a monthly subscription.

Yes. Blooms from a class pack are valid for a set time from the day you buy them: 1 month for a single Bloom or the Welcome Pack, 2 months for 5 Blooms and 3 months for 10 Blooms. Subscription Blooms last until the end of your current 4-week billing period. Unused ones expire then and don't carry over to the next period. While you're on the Unlimited plan, your pack Blooms are on hold and keep the time they had left.

Subscriptions renew automatically every 4 weeks until you cancel, with a minimum term of 4 months (4 billing periods of 4 weeks). You can cancel or downgrade anytime: during the minimum term it takes effect once the term is complete, after that at the end of the current period. An upgrade applies right away and starts a new minimum term. You can also pause for up to 4 weeks a year.

Yes! You can purchase Gift Cards from the Buy Blooms page. Choose from 1, 5, or 10 classes and we'll generate a PDF with a redemption code that you can share.

Go to Account settings in the app where you can update your payment details for subscriptions. You can also find this in the Help Center.

Bloomhouse operates exclusively as a women-only studio to provide a safe, private and supportive environment that addresses women's specific physical, anatomical and wellbeing needs. This policy is a lawful positive action measure under Ley Orgánica 3/2007 on the effective equality of women and men and is consistent with applicable EU equality legislation.