Question 1

What are Blooms?

Accepted Answer

Blooms are our class credits. Think of them as your ticket to a Pilates session. One Bloom equals one class. You can purchase Blooms as single classes, in discounted packs or get the best value with a monthly subscription.

Question 2

Do Blooms expire?

Accepted Answer

Yes, depending on how you purchased them. Single class credits don't expire. 5-class packs are valid for 2 months and 10-class packs for 3 months. Subscription credits reset each 4-week billing period.

Question 3

What's the cancellation policy for subscriptions?

Accepted Answer

Subscriptions renew automatically every 4 weeks until you cancel, with a minimum term of 4 months (4 billing periods of 4 weeks). You can cancel or downgrade anytime: during the minimum term it takes effect once the term is complete, after that at the end of the current period. An upgrade applies right away and starts a new minimum term. You can also pause for up to 4 weeks a year.

Question 4

Can I gift classes to someone?

Accepted Answer

Yes! You can purchase Gift Cards from the Buy Blooms page. Choose from 1, 5, or 10 classes and we'll generate a PDF with a redemption code that you can share.

Question 5

How do I update my payment method?

Accepted Answer

Go to Account settings in the app where you can update your payment details for subscriptions. You can also find this in the Help Center.

Subscriptions or Class Packs

Frequently Asked Questions